OUR MISSION
Our mission is to provide an exceptional, convenient, and affordable orthodontic care experience. Our highly trained doctor and staff, with a combined experience of over 90 years, pride themselves on their commitment to both patients and parents by providing a positive and caring experience in a warm and comfortable environment. We utilize our state-of-the-art technology to develop a customized and affordable treatment plan for each of our patients. Orthodontics isn’t part of what we do. It is all we do.
OFFICE POLICIES
We are open to serve you, answer questions or schedule an appointment Monday- Friday 7:00am- 5:00pm. On days when our doctor is out of the office there will be staff members present to take care of your needs including emergency visits. However, the office hours will vary. Please call ahead to verify the hours before you make a trip.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. Please remember that a missed, canceled or rescheduled appointment done less than 24 hours in advance will be subject to a charge. Orthodontic appointments will fall during school hours. We make a special effort to provide prime time appointments before and after school and work. However, it is impossible to see all of our patients during prime time.
Insurance
Our office is committed to helping you obtain your eligible insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services. We generally remove the estimated insurance amount from your contracted amount however; if insurance doesn’t pay for any reason the unpaid balance becomes your responsibility. If you have any questions, our courteous staff is always available to answer them.
